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Prof. Dr Willem Mastenbroek
Prof. Dr E. van de Bunt
Drs C. Visser

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Negotiating as emotion management
Prof. dr. W.F.G. Mastenbroek
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Readers Top 10

The readers top 10 is a list with the 10 best assessed contributions, assessed by our readers on a 10  point scale according to an advancing average over the past 7 weeks.

1.

Thought Leaders: Wayne Cascio on Responsible Restructuring
An interview with Wayna Cascio
Rich DiGeorgio
Wayne Cascio’s latest book is Managing Human Resources: Productivity, Quality of Work, Profits. He recently spoke with Rich DiGeorgio about the book and his work.

2.

Moving FORWARD with solution-focused change
A results-oriented and appreciative way of making progress
Coert Visser en Gwenda Schlundt Bodien
The solution-focused approach has helped coaches, trainers, consultants and managers to be more effective in realizing their goals. Moreover, it has often made their work more enjoyable. This article presents a simple, new, and - hopefully - sticky model to describe the solution-focused approach: the FORWARD-model.

3.

Do MBA's make lousy managers?
David Creelman
Got your MBA at Insead, Harvard or Erasmus University? That’s too bad. There are a lot of critics of MBA’s, but perhaps the most insightful is Dr. Henry Mintzberg. His latest book, "Managers Not MBA's: A Hard Look at the Soft Practice of Managing and Management Development", makes a compelling case that businesses would be better off not hiring MBA's into management positions. Mintzberg's book has attracted a fury of criticism. This review by our Canadian correspondent, David Creelman, clarifies why MBA programs can be so damaging.

4.

Designing the head office of a multinational corporation
Pieter Klaas Jagersma
Multinationals are reorganising in response to the changing environment, hoping to capitalize on opportunities for growth. These new business challenges often lead to changing corporate focus and, consequently, a changing role for the headquarters.

5.

The Nature of Organizations
Interview with Arie de Geus
David Creelman
Arie de Geus has received international acclaim as an author. Here, he takes a critical stance in regard to the tendency to think in terms of ' shareholder value'. This mindset often leads to companies treating people like products or skills to be bought for a limited purpose before being disposed of. Other methods of 'governorship' must be found to serve as an alternative to the 'limited liability company'. De Geus outlines the possibilities that he sees.

6.

Online coaching is human work
Cultural and social aspects of online coaching
Sylvia van de Bunt-Kokhuis
Modern multimedia facilitates the management development (MD) process, allowing for more trainees and managers to undergo online coaching. This article concentrates on the issue of online coaching and explores the competencies (knowledge, skills, behaviour) essential to it.

7.

Resistance: how do you handle your emotional response towards it?
Odette Moeskops
Managers often feel personally affected by resistance they experience at work. As a result, managers and their organisations could find themselves trapped in a negative systemic pattern. Systemic patterns are self-reinforcing processes of action and reaction. When change processes stagnate, the same patterns seem to repeat themselves. A manager’s emotional response to resistance constitutes an important obstacle to seeing these feedback patterns and overcoming them. In this article we show how this mechanism works.

8.

Organizational behavior in historical perspective
Part 1: The taming of emotions
Willem Mastenbroek
The current high degree of self-discipline and control looks quite natural and selfunderstood. It definitely is not. Morerover our ways of emotion management show a close relation with patterns of power and dependency. This is another neglected area. How helpful is modern skill-training in its disregard of emotional drives and power differences?

9.

Young Professionals: Cultivate the Habits of Friendship
You don’t have to be a natural to get better at this
David Maister
Most young professionals realize that skill in generating business will be an important determinant of their success. However, many believe that, in the early stages of their career, they do not have much opportunity to develop these skills. This could not be further from the truth.

10.

Strategic sourcing; a bridge too far?
Teije Bakker, Matthieu Goede en Gert Teusink
The concept of sourcing is gaining popularity in both organisation and management studies. This article offers a conceptual framework that regards sourcing as a strategic function of a company. Using a handful of real world examples, the authors illustrate how different levels of improvement in the sourcing function can be attained.

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Readers' Response
Mindsetonline: new website by Carol Dweck
Carol Dweck has a new website for the promotion of her book Mindset, The New Psychology of Success. ...
Coert Visser
Lecturer-HRM
Indeed, the interview thrown insight into the crux of the problem i.e. downsizing. Very few studies...
K. Srinivasa Rao
Don't treat the symptoms, treat the illness
Reading your response, Luc, I'd like to clarify some of my writing. I think you paraphrased it quite...
Richard Peters
Treat the illness, not the symptoms
Reading your response, Luc, I'd like to clarify some of my writing. I think you paraphrased it quite...
Richard Peters
Solution-focused change blog
Here is my English blog dedicated to solution-focused change: http://solutionfocusedchange.blogspot....
Coert Visser
Re: People want to be heard
Richard Peters makes a relevant point in arguing that it's not blogs that are the culprit, but the p...
Luc de Ruijter
Mensen willen gehoord worden
Een blog is op zich het probleem niet, de mensen ook niet. Het is de afstemming binnen de hele organ...
Richard Peters
thanks
Thanks for promoting my brand! Best regards, Frans Duurland...
Frans Duurland
Video interview with Maister
Here is a new interview with David on the Consulting magazine website: http://tinyurl.com/y7uupj ...
Coert Visser
Different period
Dear Robert, US Airways and America West merged a while ago (within the last two years). The study...
Coert Visser