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Personal Effectiveness
Editorial
Mr Rob Bertels
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'No' seems to be the hardest word
Interview with William Ury
Coert Visser
"Whether and how we say No determines the very quality of our lives. It is perhaps the most important word for us to learn to say gracefully and effectively." William Ury, negotiation expert, co-author of the well-known book Getting to YES is convinced that the skill of saying No is indispensable. He explains this in his new book, The Power of a Positive NO.
Published on 17-07-2007 [Personal Effectiveness, Reviews] Constructive and activating management techniques
Tips for staying results focused and appreciative while directing people
Coert Visser, Gwenda Schlundt Bodien
Directing people can be a challenging task. What should you do when an employee reacts defensively and does not acknowledge the point you are trying to make? Or what about an employee who raises all kinds of different subjects and one who complains utterly? This article describes a tool for dealing effectively with different kinds of resistance by employees.
Published on 22-11-2005 [Personal Effectiveness, Article]
Organizational behavior in historical perspective
Part 2 Emotion management, status competition and power play
Willem Mastenbroek
"His manners are no good, he is a nervous extrovert, so he may be doomed!" In our times we often judge our fellow workers according to their ways of emotion management. In former days early factory owners experienced great difficulty to control violence, abuse of alcohol, obscene language and sexual intercourse. These behaviors seem to be more in control nowadays but what happens with the underlying drives and emotions?
Published on 01-11-2005 [Personal Effectiveness, Article] Organizational behavior in historical perspective
Part 1: The taming of emotions
Willem Mastenbroek
The current high degree of self-discipline and control looks quite natural and selfunderstood. It definitely is not. Morerover our ways of emotion management show a close relation with patterns of power and dependency. This is another neglected area. How helpful is modern skill-training in its disregard of emotional drives and power differences?
Published on 17-08-2005 [Personal Effectiveness, Article] Resistance: how do you handle your emotional response towards it?
Odette Moeskops
Managers often feel personally affected by resistance they experience at work. As a result, managers and their organisations could find themselves trapped in a negative systemic pattern. Systemic patterns are self-reinforcing processes of action and reaction. When change processes stagnate, the same patterns seem to repeat themselves. A manager’s emotional response to resistance constitutes an important obstacle to seeing these feedback patterns and overcoming them. In this article we show how this mechanism works.
Published on 29-03-2005 [Personal Effectiveness, Article] Struggling with violence and fanatism
The development of negotiating skills
Willem Mastenbroek
“We are living in the late Middle Ages!”, Norbert Elias remarked in 1984. Overcoming conflicts by peaceful means still seems to be the exception to the rule. Warfare, terror, ideological fanatism and flight are the normal ways mankind deals with conflicts of interests. Why and in what way did the skills of negotiation develop over the centuries. And how are we curbing in modern times fierce emotions and agressive impulses?
Published on 15-08-2004 [Personal Effectiveness, Article] Do MBA's make lousy managers?
David Creelman
Got your MBA at Insead, Harvard or Erasmus University? That’s too bad. There are a lot of critics of MBA’s, but perhaps the most insightful is Dr. Henry Mintzberg. His latest book, "Managers Not MBA's: A Hard Look at the Soft Practice of Managing and Management Development", makes a compelling case that businesses would be better off not hiring MBA's into management positions. Mintzberg's book has attracted a fury of criticism. This review by our Canadian correspondent, David Creelman, clarifies why MBA programs can be so damaging.
Published on 20-04-2004 [Personal Effectiveness, Reviews] Page: 1
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