Negotiating as emotion management Prof. dr. W.F.G. Mastenbroek More info...
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Does the people centered philosophy still work during crisis? Coert Visser Is laying-off people during crisis a good strategy? Some organizational research is stating this does not work and may backfire even. The situation in the American airline industry after the terrorist attacks of 9/11 was an almost unparalleled crisis. An excellent chance to take the test. Which companies proved to be most resilient and why?
Dear Robert, US Airways and America West merged a while ago (within the last two years). The study, however, covers a different period. I guess this is why the researchers treated them seperately. Thanks for your response.